AIR NOSTRUM WINS THE DISPATCH RELIABILITY AWARD ONCE AGAIN

AIR NOSTRUM WINS THE DISPATCH RELIABILITY AWARD ONCE AGAIN

Air Nostrum Dispatch Reliability Award

Spanish airline achieves highest dispatch reliability score amongst all CRJ operators in Europe, the Middle East, and Africa.

Air Nostrum, a world-class CRJ operator and leading European regional airline, has once again received the Dispatch Reliability Award—achieving the highest reliability score in 2021 amongst all CRJ operators in their region. With over 75,000 annual flights and 5.2 million passengers, Air Nostrum is Spain’s leading regional airline.

WORLDWIDE RECOGNITION FOR ACHIEVING EXCELLENCE

Established in 2009, the Dispatch Reliability Award recognizes worldwide operators of CRJ Series regional jets who have achieved industry-leading dispatch reliability rates of 99% or better. To date, Air Nostrum has won the award 10 times for the European region for both the CRJ100/200 and the CRJ700/900/1000 categories. This achievement makes Air Nostrum stand out as a regional champion that has continually led the way for the European regional aviation market by consistently exceeding expectations.

THE IMPORTANCE OF DISPATCH RELIABILITY

Dispatch reliability is a critical factor in aircraft operation. If the aircraft is not available, even for a short period, the consequences can be significant. Safely and efficiently transporting 99% or more of an airline’s passengers in a year is nothing short of incredible. When considering candidates for the Dispatch Reliability Award, MHIRJ focuses on product performance, airline support, and customer focus. These three pillars support the passenger experience and define how successful an airline is at transporting passengers from point A to point B.

 

WINGSPAN - AIR NOSTRUM WINS DISPATCH RELIABILITY AWARD

 

HOW AWARD WINNERS ARE IDENTIFIED

To identify award winners, the aircraft dispatch reliability of airlines is monitored through a data system called FRACAS (Failure Reporting, Analysis, and Corrective Action System). This reporting system is used by aviation companies to detect, assess, and correct failures in flight dispatchstreamlining flight processes through adaptive correction. MHIRJ has its own FRACAS database through which CRJ Series aircraft in service around the globe are monitored, allowing for accurate and consistent comparative data on all CRJ Series aircraft in service.

In addition to recognizing operators for their success, the award showcases airlines that achieve world-class performance reliability, and strives to promote a commitment to safety, consistency, and best practices.

AIR NOSTRUM GROWS WITH CRJ AIRCRAFT

The CRJ aircraft has been instrumental in Air Nostrum’s growth. Between 2016 and 2018, the airline tripled its CRJ1000 fleet, going from 10 to 30 high-performing aircraft that consistently achieve a Dispatch Reliability rate of 99.5% in service. Today, with a total of 37 CRJ aircraft, Air Nostrum has the largest CRJ fleet in the EMEA region.

IN THE COMPANY OF EXCELLENCE

Given to regional airlines around the globe, a few of the past recipients of the award include Air Wisconsin with 99.2% dispatch reliability, China Express Airlines with 99.8%, Jazz Aviation with 99.0%, and of course Air Nostrum with 99.55% dispatch reliability. This distinguished group of regional airlines, as well as many others not mentioned here, have consistently outdone themselves with the reliable service they provide to millions of passengers each year.

 

WINGSPAN - AIR NOSTRUM WINS DISPATCH RELIABILITY AWARD

 

 

Air Nostrum Receives Dispatch Reliability Award

Carlos Bertomeu, Executive President at Air Nostrum, receives the Dispatch Reliability Award on behalf of the airline at the ERA 2022 in Portugal. Joining him is Bob Duffield (left)Head of Aftermarket Customer and Product Support at MHIRJ, along with Amel Belkhamsa (right)Head of Aftermarket Commercial Services & Spare Parts Operations at MHIRJ.

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