SECURING A STEADY SUPPLY CHAIN, AN INTERVIEW WITH ISMAIL MOKABEL
Securing a steady supply of aircraft parts and components became more of a challenge during and after the pandemic. MHIRJ's Senior Brand Manager, Stephanie Bento, talked to Ismail Mokabel, Head of Aftermarket Services, about the innovative solutions we've put into play to ensure our customers have what they need, when they need it.
Stephanie Bento: This is MRO Americas. Welcome to Dallas. The largest MRO for regional aviation, MHIRJ is very excited to be here. Supply chain has been a hot topic this year at the MRO Americas, so here to talk to us about that is Ismail Mokabel. Tell us what your team is doing in order to secure a steady supply of aircraft parts and components to operators.
Ismail Mokabel: We had to really approach the problem statement in a three-pronged approach. One is creating an SOS shop, so when we’re in trouble and there is any supply disruption, we can actually make the parts in a very short period of time.
The second strategy we actually deployed is creating an alternate means of supply. We have partnered with the biggest used parts broker to give us availability of use material, and then we’ve actually doubled our capacity to be able to establish a network than can repair these parts and make them available to our customer base.
And then thirdly, we actually created a solution called “part agility,” with which we can make parts that can suffice the need in multiple uses. So, for example, if you have a part that is configured for a left or a right usage on the aircraft, we actually created a part that can suffice both needs and you create one value-added step at the customer base so they can have the flexibility to use the part for multiple usage. We’ve addressed it with about 2,000 part numbers so this gives our customers flexibility and reduces the investment they need in working capital to be able to support their spare parts needs.
Stephanie Bento: What would you say is next in the aftermarket world for MHIRJ?
Ismail Mokabel: We are the biggest regional MRO network in the world. We have a formidable infrastructure of heavy maintenance hangars and component repair capability. The future is bright, we’re very excited about today, we’re excited about tomorrow...