REGIONAL JETS ARE STICKING AROUND: HERE’S WHY

This year's MRO Americas exhibition saw a great turnout with hundreds of exhibitors. It gave Stephanie Bento, Senior Brand Manager for MHIRJ, the opportunity to sit down with Lee Ann Shay, Executive Editor MRO and Business Aviation, Aviation Week Network, to discuss her insights on the trending topic of recruiting labour technicians to the industry. 

Stephanie Bento: A hot topic in the industry right now is attracting talented maintenance technicians. And here to talk to us about that is Lee Ann Shay for Aviation Week. So, Lee Ann, from your perspective and your conversations in the MRO space, tell us, what are you seeing as a trend with this issue of recruiting labour technicians?

Lee Ann Shay: Labour shortage is being exasperated, especially as the airlines continue to recover. And there’s a lot of activity going around but it is having a direct impact for some MROs, but it’s also affecting the supply chain. It’s not just maintenance technicians, there’s a labour shortage around the world that’s affecting all aspects of the MRO industry. So, it is affecting turnaround time. 

Stephanie Bento: We were really excited to be at this show post-COVID, meeting with our customers and our vendors. What do you take away from this year’s show?

Lee Ann Shay: It’s been a great MRO Americas. I mean they all are! But we are almost back to our pre-pandemic levels, but I think one of the over-arching themes was just that people are so happy to be back meeting in person and transacting business. We had over 800 exhibitors here. You know we had the commercial conference, MALMS, the Aerospace Maintenance Competition, record teams there. So just lots of really good enthusiasm. We’re very happy with it!

It’s no secret that the airline industry is currently facing a panoply of challenges. Recovering from the effects of the pandemic, rising fuel prices, infrastructure limitations, and labour shortages are all contributing to the impacts that are being felt nationwide and across the globe. While some of these challenges can be more easily rectified, one of the more complex and pressing issues affecting our industry is the current pilot shortage.

The pilot shortage has been an ever-growing issue for a number of years. The 2008 financial crisis saw many industries take a hit—including aviation. It hindered new pilots from taking on the costly burden of flight school, causing a slowdown in new pilots. Fast forward to current times and the issue only became more acute during the pandemic.

With early retirement offers from the airlines and a quick recovery in the air traffic market that was impossible to react to in a timely way, the demand for pilots quickly bounced back while the supply failed to keep up with the demand. In fact, 2020 and 2021 were among the lowest years for new issuances of ATP licenses in the last decade, causing a shortfall of approximately 6,000 pilots in the market.

FEELING THE IMPACT

Both leisure and business travel have been greatly affected, but one of the most detrimental results of the shortage has been the cancellation of regional flights, impacting smaller communities around the United States. With major airlines hiring away pilots from regional airlines, routes have been cut from the network, grounding the operation of many regional aircraft impacting flying to the smallest communities in the country.

“During the early days of the pandemic, many of the large airlines were forced to ground their fleets. As a result, they offered early retirements to some of their senior pilots, and a number of their pilots took that, further exacerbating the problem we are facing now. Faced with the unfolding crisis of the pandemic, it was a reasonable plan. Now that flying is ramping back up again, many regional pilots have switched over to fly at the mainline airlines, subsequently causing an unforeseen shortage amongst regional carriers. If changes aren’t made, there certainly could be long-term impacts from this,” explained Ross Mitchell, Vice President, Strategy, Business Development, Marketing, Communications and Business Operations at MHIRJ.

Regional airlines provide a key service in connecting these small communities to the larger air service network, as well as providing them with essential goods and services. Since 66% of airports with scheduled passenger service receive their only service from regional airlines, the impact is being felt nationwide and even causing the closure of some smaller airports.

The knock-on effects of this are being felt throughout the regional industry. For perspective, the numbers speak for themselves. The Regional Airline Association conducted a study which suggests that regional airlines provide more than 1 million jobs, with $41 billion in wages and tax revenue for a total economic impact of $153 billion, with the shortage cutting into this greatly.

TIME IS OF THE ESSENCE

Exasperating the issue even more is the fact that 47% of Part 121 pilots must retire at the required age of 65 in the next 15 years, and another 13% in the next five years, while the supply of new pilots is not sufficient to replace these retiring pilots. And the recovery solution is not that simple. Currently, the FAA requires pilots to have at least 1,500 flight hours logged before they are eligible to work for an airline, once again limiting the speed at which pilots can enter the workforce. While absolutely respecting the need for ample experience and the highest level of safety training, reducing the number of hours would have a significant effect on expediting the recovery process.

WHAT ELSE CAN BE DONE?

Beyond lobbying to reduce the number of hours needed to safely become a licensed airline pilot, there are several other short-term and long-term solutions that can help alleviate the shortage. But this problem doesn’t just involve the airlines. It’s a systemic issue that’s affecting a number of industry players including airports, MROs, and OEMs. An interruption of service to passengers is a collective issue. MHIRJ has taken a stand in raising the alarms and acting as a serious partner in creating change within the industry.

“All of the suppliers to the regional industry, the service providers, the maintenance and repair shops, the airports—everyone needs to be part of the solution to make sure this workforce issue is solved” says Mitchell on how greater impact can be made when forces gather to build momentum and have a stronger voice.

The heaviest lifting needs to be done on the legislative side to create effective changes, which is why MHIRJ is working in support of the Flight Education Access Act, led by Senator Tammy Baldwin. A review of current requirements for pilot qualification standards needs to be made in order to provide proficiency-based structured training pathways.

In the short term, extending the required retirement age for pilots from 65 to 67 will help fill the gap, as will expanding visa programs for foreign-trained pilots. In the longer term, efforts need to go into building appeal. Aviation needs to be promoted at all levels as an attractive and worthwhile profession for students to consider. Considering the cost of flight school, better funding for pilot training through access to student loan programs will work towards increasing enrolment.

While these solutions will take time, effort, patience, and unwavering dedication, we’ll continue working hard to advocate for change in order to help build a stronger, more reliable future in aviation for all.

Watch our video to learn more about the impact of pilot shortage.

MRO Americas 2022 interview with Ross Mitchell, Vice President, Corporate Shared Services at MHIRJ and Stephanie Bento, Senior Brand Manager.

The world of aviation is undergoing unprecedented change. But with change comes opportunity. No regional airline illustrates the benefits of embracing change like GoJet Airlines, which has reinvented itself through its association with United Airlines and MHIRJ. Headquartered in St. Louis, Missouri, GoJet flies to over 50 destinations in the U.S. throughout the East Coast and Midwest, proudly flying for United Express. As the current sole operator of the revolutionary CRJ550 aircraft, GoJet is at the forefront of redefining the passenger experience by offering the world’s only two-cabin 50-seat regional aircraft, specifically designed for business and leisure travelers who want true first-class seating. This new aircraft version elevates the travel experience for passengers, providing GoJet with an exciting path forward to growth in partnership with United Airlines. 

Contributed by: Pierre Gagnon, Director, Business Development, Aftermarket Commercial Services

Why customers love flying the CRJ550:

• More legroom per seat than any other 50-seat aircraft.
• Passengers can bring one roller bag onboard.
• United Wi-Fi available in-flight.

“Our customers are telling us they love flying the CRJ550 and we’re excited to continue growing our fleet and our long-standing relationship with GoJet.” Sarah Murphy, United’s Senior Vice-President of United Express.

Established in late 2004 by Trans States Holdings, GoJet initially flew United Express branded flights out of United Airlines’s Chicago O’Hare hub to replace departing United Express carrier Atlantic Coast Airlines. In 2005, GoJet took delivery of their first CRJ700 aircraft and began scheduled passenger services. When the CRJ550 concept was developed in 2018, United Airlines quickly recognized the potential of this aircraft for their regional network and gave GoJet the go-ahead for 54 aircraft. GoJet will acquire an additional 20 aircraft bringing the total fleet to 74 CRJ550 aircraft flying for United Airlines by fall of 2022.

A WHOLE NEW WAY TO GO

A first-of-its-kind, the CRJ550 is the only premium 50-seater in the regional market with first-class seating. The CRJ550 offers passengers many enhancements not available on larger regional jets flying in the marketplace today. For example, it has more overall legroom per seat than any other 50-seat aircraft flown by a U.S. airline as well as more overall legroom for premium customers than any regional aircraft in the market today, space for every customer to bring a roller bag on board, a self-serve refreshment center, and the ability to stay connected while in flight with United Wi-Fi. 

This new direction in fleet strategy has been incredibly positive for GoJet and United Airlines. “Feedback from customers has been fantastic,” said Rick Leach, President and Chief Executive Officer of GoJet Airlines. “United’s decision to add more of these aircraft so quickly after the initial product launch is indicative of their long-term commitment to both the CRJ550 platform and to GoJet. We look forward to growing this exciting program with United.” 

ACCOLADES FROM PASSENGERS AND PARTNERS

As a testament to its growth potential for GoJet, the CRJ550 has one of the highest passenger acceptance ratings in United Airlines’ entire fleet. “Our customers are telling us they love flying the CRJ550 and we’re excited to continue growing our fleet and our long-standing relationship with GoJet,” said Sarah Murphy, United’s Senior Vice-President of United Express. “We congratulate GoJet on the success of the CRJ550 program and we look forward to offering travelers more opportunities to experience this aircraft.” 

A WIN/WIN/WIN SITUATION 

With its unique market position as the only operator of CRJ550 aircraft, GoJet is coming out of the downturn stronger and equipped to grow market share. It is truly a win/win/win situation for GoJet, United Airlines and MHIRJ. Together, GoJet, United and MHIRJ are connecting passengers to their destinations via a new class of regional travel that customers value, putting all three partners on a path to growth.